Conditions d’utilisation

Last updated: December 02, 2025

1. Overview

This website is operated by RADOKO (“we”, “us”, “our”).
By visiting our site or purchasing from us, you engage in our “Service” and agree to be bound by these Terms of Service.

Please read these terms carefully before using our website.

2. Online Store Terms

By using this site, you confirm that you are at least the age of majority in your state or country, or have permission from a guardian.

You may not use our products for any unlawful or unauthorized purpose.

3. General Conditions

We reserve the right to refuse service to anyone for any reason.
Your content (excluding payment information) may be transferred unencrypted.
Payment details are always encrypted during transfer.

4. Accuracy of Information

We are not responsible if information on the site is inaccurate, incomplete, or outdated.
The content on this site is for general information only and should not be relied upon as the sole basis for decisions.

5. Modifications to the Service and Prices

Prices for our products may change without notice.
We reserve the right to modify or discontinue any part of the Service without notice.

We are not liable for any modification, price change, suspension, or discontinuance of the Service.

6. Products

All products are made-to-order through third-party production and fulfillment partners.
Colors and mockups displayed on the website are representations and may vary slightly from the final product.

We reserve the right to limit sales to any geographic region or individual if necessary.

7. Billing and Account Information

We reserve the right to refuse any order.
You agree to provide current, complete, and accurate purchase and account information.

Incorrect addresses or incomplete information may result in order delays or returned shipments.

8. Shipping & Delivery

Shipping rates, time frames, and free shipping thresholds are detailed in our Shipping Policy.
Once an order is placed, it cannot be changed or canceled if production has already begun.

Delays caused by carriers, customs, or incorrect addresses are not the responsibility of RADOKO.

9. Returns & Refunds

Our Return & Refund Policy applies to all purchases.

We offer:

  • Free return shipping only for defective, damaged, misprinted, or incorrect items

  • No exchanges

  • Refund-only returns for eligible items (customer responsible for return shipping)

  • A 14-day return window

All sale items and discounted items are final sale.

10. Third-Party Tools & Services

We may provide access to third-party tools and services without monitoring or control.
You acknowledge that these tools are provided “as is” and without warranties.

11. Third-Party Links

Some content may link to third-party websites not affiliated with us.
We are not responsible for evaluating the content or accuracy of these websites.

12. User Comments & Submissions

If you submit comments, feedback, or creative ideas, you grant us the right to use them without restriction or compensation.

We may remove content that we deem offensive, unlawful, or inappropriate.

13. Personal Information

Your submission of personal information is governed by our Privacy Policy.

14. Errors, Inaccuracies & Omissions

Occasionally, information on our site may contain errors or omissions related to product descriptions, pricing, promotions, or availability.
We reserve the right to correct any errors without prior notice.

15. Prohibited Uses

You may not use the site:

  • For unlawful purposes

  • To violate laws or rights

  • To harass, abuse, or discriminate

  • To upload viruses or malicious code

  • To interfere with security features

  • To collect or track personal information improperly

Violating these terms may result in termination of your use of the Service.

16. Disclaimer of Warranties; Limitation of Liability

We do not guarantee that your use of the Service will be uninterrupted, timely, secure, or error-free.
Products and services are provided “as is” and “as available.”

RADOKO, its owners, and affiliates are not liable for any damages, including lost profits, lost data, or consequential damages.

17. Indemnification

You agree to indemnify and hold RADOKO and its partners harmless from any claims or demands arising from your breach of these Terms or your misuse of the Service.

18. Severability

If any part of these Terms is found unenforceable, the remaining provisions remain valid.

19. Termination

These Terms are effective unless terminated by either you or us.
We may terminate your access at any time for violating these Terms.

20. Entire Agreement

These Terms, along with our other policies posted on the site, constitute the entire agreement between you and RADOKO.

21. Governing Law

These Terms are governed by the laws of the United States and the State of Hawaii.

22. Contact Information

Questions about the Terms of Service should be sent to: support@radoko.com