Last updated:  December 02, 2025

1. Introduction

RADOKO (“we”, “us”, “our”) respects your privacy.
This Privacy Policy explains how we collect, use, and protect your information when you visit or make a purchase from radoko.com.

By using our website, you agree to the practices described below.

2. Information We Collect

A. Personal Information

When you place an order or create an account, we collect:

• Name

• Email address

• Billing and shipping address

• Phone number (if provided)

• Payment details (processed securely through Shopify; we do not store card numbers)

B. Automatically Collected Information

We may collect information such as:

• IP address

• Browser type

• Device information

• Pages viewed

• Cookies and tracking data

This helps us improve site performance and user experience.

C. Information Shared With Third-Party Fulfillment Partners

We work with trusted third-party production and fulfillment partners to manufacture and ship your order. These partners receive only the information required to complete your purchase, such as:

• Your name

• Shipping address

• Order details

Your information is used solely to fulfill your order and is not sold or shared for any unrelated purpose.

3. How We Use Your Information

We use your information to:

• Process, deliver, and support your order

• Provide order updates and tracking

• Improve website performance

• Screen for fraud or security risks

• Communicate with you regarding your purchase or promotions (if opted in)

4. How Your Information Is Shared

We may share your information with:

A. Fulfillment & Production Partners

To create and ship your order.

B. Shopify (eCommerce Platform)

For secure checkout, payment processing, and store functionality.

C. Payment Providers

Shopify Payments, PayPal, Apple Pay, Google Pay, etc.

D. Service Providers (Analytics & Marketing)

Google Analytics, Meta (Facebook/Instagram), email marketing tools.

We do not sell or share your data with unrelated third parties.

5. Cookies & Tracking Technologies

We use cookies to:

• Keep items in your cart

• Maintain login sessions

• Analyze site usage

• Improve performance

• Deliver personalized ads (if enabled)

You may disable cookies through your browser settings.

6. Data Security

We use industry-standard security measures, including encryption, secure payment gateways, and restricted access to personal data.
However, no system is 100% secure.
By using our site, you acknowledge this risk.

7. Your Rights

Depending on your location, you may have the right to:

• Access your personal information

• Request corrections

• Request deletion

• Opt out of marketing emails

• Request a copy of your data

To make a request, contact support@radoko.com.

8. Data Retention

Order information is retained for legal, tax, and business purposes unless you request its removal.

9. Children’s Privacy

We do not knowingly collect or store information from individuals under 13.
If such data is identified, it will be deleted promptly.

10. Changes to This Policy

This Privacy Policy may be updated periodically.
Changes are effective once posted with the updated date above.

11. Contact Us

For questions, data requests, or privacy concerns, contact: support@radoko.com